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India’s No. 2 Portable Generators Company Since – 1995

Himalayan Power Machine Manufacturing. Co.

Thank you for visiting https://hpmgenerators.com/. The following terms apply to any products purchased from the Company’s online store.

Cancellation & Refund Policy:

You can easily cancel your order at any time until the invoice is generated. The cancelled order amount will be credited back to the source account within 7 to 10 working days, using the same payment method. No cancellations or refund requests will be accepted once the invoice is generated.

For EMI cancelled orders, the refund process will include the deduction of applicable interest, following the bank’s standards.

Product Replacement Process:

In the event of a product failure due to a manufacturing defect, provided that the failure is promptly reported to the Company or its authorized dealer, and the customer provides all necessary information to assist in resolving the defect, the Company or its dealer will promptly repair the affected product as reasonably practicable, following the terms of the product warranty. However, the obligation to repair or replace defective products does not apply to products that have been neglected or not maintained as per the instructions in the warranty manual.

Customer Support/Contact Information:

For assistance, you can call our toll-free customer service number at +91 8368582302  or visit your nearest HPM authorized dealer. Alternatively, you can contact your nearest HPM dealer by visiting the following link: https://hpmgenerators.com/.

If you have any questions or concerns regarding returns and cancellations, please reach out to our customer support team through the following means:              Email: info@hpmgenerators.com Phone: +91 8368582302 (Mon-Sun, 09:00 AM – 06:00 PM)

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